Engaging with your customers through Web Chat is important!
Your customers want it and here’s why.


Increase Your Customer Satisfaction
It’s easy to see why customers return to businesses that provide live chat. Simply put, customers feel more confident doing business with companies that make support easy, hassle free and instantaneous.
Customer satisfaction based on research from (edigitalresearch)
Live Chat
Apps
Social Media
Post
Phone
Grow Your Business Communication
Your customer is first… Enable your customers purchase with quick and effective answers from live chat help.
Firstsource’s survey found that 69 percent of respondents would use web chat to contact their wireless, utilities, banking, healthcare, insurance and education providers.
38% of Americans often use web chat to buy products or services, resolve customer service or tech support issues and answer product questions. – See More
Live chat help increase conversions by at least 20 percent and that the typical ROI rate from paid live chat software for sales teams is about 300% – See More