Page Editor

The Page Editor will allow you to customize the function and the theme of the different WebChat landing pages.  There are two different sections to the Page Editor. The Editor and the Preview Window. Editor: The editor will display on the left side of the browser window. In this section, you will be able to [...]

2018-05-22T19:56:02+00:00May 9th, 2018|Page Editor|Comments Off on Page Editor

Editing Themes

To begin Editing your theme, make sure that you have the desired page selected. To Select a Page to Edit, choose the page from the drop-down menu towards the top of the browser window. Highlight and click on your preferred page edit. WebChat allow you to customize many different sections of the User Interface. Below [...]

2018-05-22T19:56:32+00:00May 9th, 2018|Page Editor|Comments Off on Editing Themes

Create, Select, and Delete a Theme

To Create a ‘New Theme, click on the  button. A window will pop up. Give your New Theme a name and click on the “Create Theme” button. To cancel simply click the “Cancel” button to revert back to the Page Editor. ***Note: It’s important to save any changes made to your current theme before creating [...]

2018-05-22T19:57:31+00:00May 8th, 2018|Page Editor|Comments Off on Create, Select, and Delete a Theme

Landing Page Theme Tab

The Page Editor has three different tabs that you can edit. Settings, Questions and Theme.The ‘Theme’ tab will allow you to customize the appearance of the Landin Page’s UI such as color, font, size, etc. Enabling WebChat allows you to create multiple themes as needed. Each WebChat landing page has a theme assigned to it. [...]

2018-05-22T19:57:36+00:00May 8th, 2018|Page Editor|Comments Off on Landing Page Theme Tab

Landing Page Questions Tab

The Page Editor has three different tabs that you can edit. Settings, Questions and Theme. The ‘Questions’ tab will allow you to customize the questions input fields on the “chat request form”.On the Chat Request Form, you can choose to display multiple input fields for your visitor to fill out before the chat session is [...]

2018-05-22T19:57:24+00:00May 8th, 2018|Page Editor|Comments Off on Landing Page Questions Tab

Landing Page Settings Tab

The Page Editor has Three different tabs that you can edit. Settings, Questions and Theme. The ‘Settings’ tab will allow you to manage what groups belong to what landing pages. There are four sections in the settings tab.Instruction Message: This is the instruction message that displays on the top of the Chat Request Form.Group Mode:This section [...]

2018-05-22T19:58:09+00:00May 8th, 2018|Page Editor|Comments Off on Landing Page Settings Tab

Embedding Landing Page Into Website

To Embed a Landing Page into your website, add the below code to your already styled “Chat Button” inside of your webpage. By default, if you place this code into your website without any styling, it will appear as plain text with the word (chat) in the form of a hyperlink. *** You will need [...]

2018-05-22T19:58:17+00:00May 8th, 2018|Page Editor|Comments Off on Embedding Landing Page Into Website

Create, Select, and Delete Landing Pages

By default, we have created a ‘Demo’ page and have assigned the Admin User and Group to this page. You can access this page by going to: https/enablingchat.com/companyname/Demo. Create Landing Page: To create a new landing page, click on the  button. A popup window will appear. Give your new page a name by typing in [...]

2018-05-22T19:58:23+00:00May 8th, 2018|Page Editor|Comments Off on Create, Select, and Delete Landing Pages

Multiple Landing Pages

WebChat allows you to create different 'versions' of the landing page that customers see when they click the 'chat now' link from different sections of your website. Each WebChat landing page has its own set of agent groups from which the user can select to chat with. For example, the 'chat now' link on your [...]

2018-05-22T19:58:32+00:00May 8th, 2018|Page Editor|Comments Off on Multiple Landing Pages