Federation for Enabling WebChat (O365)

How to open federation (O365) for Enabling WebChatWhat is Federation:One of the features of Skype for Business (Lync) is Federation - which is the ability to  connect and communicate with Skype for Business (Lync) users in other organizations. You can let people that are using Skype for Business contact Skype for Business users from outside [...]

2018-06-08T19:16:59+00:00 March 22nd, 2017|How To's|1 Comment

Staff Directory With Embedded Live Chat

Staff Directory With Embedded Live ChatIn this blog post, I will show you how to create a 'Staff Directory  - Live Chat Link' to use for every staff member in your organization. Whether you are an educational institution, or have an organization with multiple employees, you will most likely have a staff directory containing an alphabetical index of the names, [...]

2017-03-22T16:06:31+00:00 June 10th, 2016|Blogs, How To's|0 Comments

Embedding WebChat in your email signature

Embed WebChat inside your email or a campaign. WebChat is an incredible tool to help close the gap in communication. Live chat has proven to not only save time and money, but it has a huge impact on customer satisfaction (take a look at some of the statistics here ). According to DMR states gadgets , [...]

2017-03-22T16:06:31+00:00 June 2nd, 2016|How To's|0 Comments

Federation for Enabling WebChat (on-premise)

How to open federation (on-premise) for Enabling WebChatWhat is Federation:One of the features of Skype for Business (Lync) is Federation - which is the ability to  connect and communicate with Skype for Business (Lync) users in other organizations. You can let people that are using Skype for Business contact Skype for Business users from outside [...]

2018-06-08T19:34:28+00:00 May 19th, 2016|How To's|2 Comments

Embed Landing Page Into Website

EMBEDDING LANDING PAGE INTO WEBSITETo Embed a Landing Page into your website, add the below code to your already styled “Chat Button” inside of your webpage. By default, if you place this code into your website without any styling, it will appear as plain text with the word (chat) in the form of a hyperlink.<a [...]

2017-09-18T14:30:43+00:00 March 1st, 2016|How To's|0 Comments