Enabling WebChat Hosted:
We enable organizations using Microsoft Skype for Business/ Lync to easily incorporate a real-time presence-enabled, web chat service on their website. Our hosted version of WebChat works on O365, Lync 2013 (online / on premise) and Skype for Business (online / on premise) and as long as your company is federated with Enabling Technologies Inc (enablingtechcorp.com), then you can take advantage of this easy to implement Live Chat solution. This low cost solution will unify the workflow of your business. Enabling WebChat will boost customer satisfaction, web presence, and increase online sales. Unlike many web chat apps on the market, Enabling WebChat requires very little change to your existing website. Savvy consumers are shunning call centers and email and are moving toward real-time interaction using social media and webchat.
Coming August 1st – WebChat Reporting
Uses Microsoft Skype for Business/ Lync
Enabling WebChat utilizes your existing Skype for Business/ Lync client to answer incoming webchat conversations. Other web chat solutions requires a standalone chat client for your agents to answer requests. Our solution is simple and easy to use!
Multiple Landing Pages
With Multiple Landing Pages you can have different versions of the Web Chat’s landing page (chat client) and have them linked from different sections of your website. With the flexibility of multiple landing pages, each Web Chat landing page can have its own set of agents groups. Customize which “Departments” are enabled for what landing page. Each landing page can be independently customized to match the color and font of the websites landing page.
No Plugins Required
Enabling WebChat works from all popular browsers. The app is built on HTML 5 / CSS 3 / Javascript, so no browser plugin (i.e. Silverlight or flash) is required. This allows the app to work on more browsers and devices. Silverlight or flash are not required!
Increase Conversions
Reduce Your Costs
Grow Your Customer Base
Engaging with your customers through Web Chat is important!
Your customers want it and here’s why.
We have sold a car and booked a test drive in the last week using your WebChat so that’s good!
“If I could give 100 stars for support and attention to detail I definitely would. The speed of support and attention to detail is quite phenomenal. If you are considering buying this at all then take it from me, you will be extremely pleased.”
It just seemed too easy! I signed up for the free trial, set up a page, couple of agents and it just worked. Have to say it’s impressive how easy that is.